Bobbyhouston Posted October 22, 2020 Author Report Share Posted October 22, 2020 8 hours ago, Auld Jag said: Thanks scotty. I hope it is simple as i am not tech savvy at all, i can't even do links. they absolutely spoil a fry up on a Sunday, square all day sir 1 Quote Link to comment Share on other sites More sharing options...
partickthedog Posted October 22, 2020 Report Share Posted October 22, 2020 Surprise, surprise! Not received the promised email by 10am. Will send email as suggested, but no doubt will have to phone later as always. Why can Thistle never get these simple things right? Quote Link to comment Share on other sites More sharing options...
Duke Gekantawa Posted October 22, 2020 Report Share Posted October 22, 2020 Just now, partickthedog said: Surprise, surprise! Not received the promised email by 10am. Will send email as suggested, but no doubt will have to phone later as always. Why can Thistle never get these simple things right? Me too- how hard can it be? Quote Link to comment Share on other sites More sharing options...
Auld Jag Posted October 22, 2020 Report Share Posted October 22, 2020 Just phoned the office and i was told to give it until 11-30,as the e mails had been sent out in batches. Quote Link to comment Share on other sites More sharing options...
Jimbo Posted October 22, 2020 Report Share Posted October 22, 2020 just received the email. Quote Link to comment Share on other sites More sharing options...
partickthedog Posted October 22, 2020 Report Share Posted October 22, 2020 8 minutes ago, Jimbo said: just received the email. Yes, me too. Have managed to work it out, though seems unnecessarily complicated as you have to enter the same jumble of figures and upper and lower case letters twice, once as part of your username and once as part of your password. Having hyphens (easily mis-keyed) in the username seems a bit clunky too. The example given of Ian McCall having a password that is the same as his name is perhaps not the most inspired. I suspect a lot of season ticket holders will be entering their own name twice! Quote Link to comment Share on other sites More sharing options...
BowenBoys Posted October 22, 2020 Report Share Posted October 22, 2020 Here is the info. from the email. Quote Link to comment Share on other sites More sharing options...
Auld Jag Posted October 22, 2020 Report Share Posted October 22, 2020 Got it. Now to try and work it out. Quote Link to comment Share on other sites More sharing options...
Bobbyhouston Posted October 22, 2020 Author Report Share Posted October 22, 2020 19 minutes ago, Auld Jag said: Got it. Now to try and work it out. Fxckin shambles Quote Link to comment Share on other sites More sharing options...
Bobbyhouston Posted October 22, 2020 Author Report Share Posted October 22, 2020 Does anyone actually have a clue how to log on say your names Joe Bloggs and you secret code is 88DDD Whats is username? What is password? Quote Link to comment Share on other sites More sharing options...
BowenBoys Posted October 22, 2020 Report Share Posted October 22, 2020 38 minutes ago, Bobbyhouston said: Does anyone actually have a clue how to log on say your names Joe Bloggs and you secret code is 88DDD Whats is username? What is password? joe-bloggs-88DDD 88DDD That's what I imagine from reading the instructions. Quote Link to comment Share on other sites More sharing options...
Bobbyhouston Posted October 22, 2020 Author Report Share Posted October 22, 2020 10 minutes ago, BowenBoys said: joe-bloggs-88DDD 88DDD That's what I imagine from reading the instructions. doesn’t work Quote Link to comment Share on other sites More sharing options...
redandyellowallover Posted October 22, 2020 Report Share Posted October 22, 2020 30 minutes ago, Bobbyhouston said: doesn’t work That worked for me, using that method of working out my username and password. If you tried to log in before 1pm, that may have been the problem as the test event wasn't up and running until then. Doesn't seem to have the option of casting off of my phone, so will need to see if I can get in through the browser on my TV tomorrow. Quote Link to comment Share on other sites More sharing options...
Junior Posted October 22, 2020 Report Share Posted October 22, 2020 If you get your password from https://tickets.ptfc.co.uk then it is wrong, the password there is a mixture of upper/lower case and numbers. Your password needs to be all upper case and numbers... Once you get passed that its firstname-surname-PASSWORD4567, then PASSWORD4567 Its the same system as used by other clubs so it will work, test stream is up confirm it works by clicking on it 3 Quote Link to comment Share on other sites More sharing options...
dl1971 Posted October 22, 2020 Report Share Posted October 22, 2020 4 minutes ago, Junior said: If you get your password from https://tickets.ptfc.co.uk then it is wrong, the password there is a mixture of upper/lower case and numbers. Your password needs to be all upper case and numbers... Once you get passed that its firstname-surname-PASSWORD4567, then PASSWORD4567 Its the same system as used by other clubs so it will work, test stream is up confirm it works by clicking on it Cheers. The upper case bit worked for me. Who would have guessed it. Nb I just get a message to say I've logged on and that's all. Is that correct? Quote Link to comment Share on other sites More sharing options...
Bristol City Jag Posted October 22, 2020 Report Share Posted October 22, 2020 5 minutes ago, Junior said: If you get your password from https://tickets.ptfc.co.uk then it is wrong, the password there is a mixture of upper/lower case and numbers. Your password needs to be all upper case and numbers... Once you get passed that its firstname-surname-PASSWORD4567, then PASSWORD4567 Its the same system as used by other clubs so it will work, test stream is up confirm it works by clicking on it Thanks. Finally got in having seen your post. Saved another call to the club! Quote Link to comment Share on other sites More sharing options...
scotty Posted October 22, 2020 Report Share Posted October 22, 2020 5 minutes ago, Junior said: If you get your password from https://tickets.ptfc.co.uk then it is wrong, the password there is a mixture of upper/lower case and numbers. Your password needs to be all upper case and numbers... Once you get passed that its firstname-surname-PASSWORD4567, then PASSWORD4567 Its the same system as used by other clubs so it will work, test stream is up confirm it works by clicking on it That worked. Did you work that one out yourself? If so well done. I was just about to phone Firhill. Quote Link to comment Share on other sites More sharing options...
dl1971 Posted October 22, 2020 Report Share Posted October 22, 2020 Sorted now. Phew. I can imagine lots of calls to office today..... Quote Link to comment Share on other sites More sharing options...
Rid Skwerr Posted October 22, 2020 Report Share Posted October 22, 2020 Thanks to junior I got in - without his wise words I would have been goosed. I got my password from the web site, not the app, and one of the characters was in lower case. Re-entering the same password with all upper case let me in. The error message gives no clue as to what might be wrong. How the hell can Thistle always make things so difficult? Quote Link to comment Share on other sites More sharing options...
Bristol City Jag Posted October 22, 2020 Report Share Posted October 22, 2020 3 minutes ago, dl1971 said: Cheers. The upper case bit worked for me. Who would have guessed it. Nb I just get a message to say I've logged on and that's all. Is that correct? I got a screen with a Test Event video. On clicking the play button a message appeared saying Your Test was successful. 1 Quote Link to comment Share on other sites More sharing options...
BILL.H Posted October 22, 2020 Report Share Posted October 22, 2020 8 minutes ago, Junior said: If you get your password from https://tickets.ptfc.co.uk then it is wrong, the password there is a mixture of upper/lower case and numbers. Your password needs to be all upper case and numbers... Once you get passed that its firstname-surname-PASSWORD4567, then PASSWORD4567 Its the same system as used by other clubs so it will work, test stream is up confirm it works by clicking on it Thanks. Had tried just about every other combination without success, until I read your post. Worked for me. Thanks again. Dont understand why the club hadnt made this clear. Quote Link to comment Share on other sites More sharing options...
Jimmy McD Posted October 22, 2020 Report Share Posted October 22, 2020 I am in I am in thanks guys for the help...why write something in lower case when it should be upper... the mind boggles... 1 Quote Link to comment Share on other sites More sharing options...
BowenBoys Posted October 22, 2020 Report Share Posted October 22, 2020 Not working for me. I have O and I in my secret code. Don't know they are letters or numerals. Going round in circles. Quote Link to comment Share on other sites More sharing options...
Jimmy McD Posted October 22, 2020 Report Share Posted October 22, 2020 16 minutes ago, BowenBoys said: Not working for me. I have O and I in my secret code. Don't know they are letters or numerals. Going round in circles. Good chance its the letter O..I only had one number in my secret code.. 1 Quote Link to comment Share on other sites More sharing options...
Jimmy McD Posted October 22, 2020 Report Share Posted October 22, 2020 If the team put in as much effort on Saturday as we have trying to get to see them we should win by at least 5 goals.. Quote Link to comment Share on other sites More sharing options...
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