partickthedog Posted June 3, 2022 Report Share Posted June 3, 2022 Has anyone else tried to renew their season ticket online? Clicking on the links in the article on the ptfc website takes you into a dashboard. Apparently there should be a pop up window with a red button. That does not appear and it is not at all obvious what to do next. I suppose that I will just have to phone next week. I just do not understand why the Club cannot make this as simple as possible. I never have such problems buying tickets for anything else! Quote Link to comment Share on other sites More sharing options...
ChiThistle Posted June 3, 2022 Report Share Posted June 3, 2022 Is your browser blocking pop-ups on the site? A “pop-up blocked” message in the upper right ? Quote Link to comment Share on other sites More sharing options...
Fawlty Towers Posted June 3, 2022 Report Share Posted June 3, 2022 Must say I thought this was the quickest and easiest renewal in many years. 2 Quote Link to comment Share on other sites More sharing options...
Aberdeenjag Posted June 3, 2022 Report Share Posted June 3, 2022 Ive occasionally found the online reneweal to be a bit hit or miss and no use unless you are just trying to renew a single ticket. I just phoned the office this afternoon and renewed mine and my daughters ticket, including a move back to our old pre-covid seats and it took no time at all. They are very helpful on the phone as you would expect. Quote Link to comment Share on other sites More sharing options...
partickthedog Posted June 3, 2022 Author Report Share Posted June 3, 2022 All now sorted. Many thanks for helpful comments from everyone. Went back to my PC to check for ChiThistle's pop-up blocker, and before I could do anything the details for my 2 grand-daughters whom I have signed up as Junior Jags appeared, though nothing appeared about me! Anyway, having seen from Aberdeenjag's post that the phone line was open (I had assumed that it would be off for the Jubilee holiday), I followed his lead and phoned. All was easily dealt with for the whole family. Still not sure how it ought to have worked, but that no longer matters. Looking forward to next season with a strange sense of optimism already! 2 Quote Link to comment Share on other sites More sharing options...
javeajag Posted June 3, 2022 Report Share Posted June 3, 2022 Took me 10 seconds tbh Quote Link to comment Share on other sites More sharing options...
ChiThistle Posted June 3, 2022 Report Share Posted June 3, 2022 My one (very minor) pet peeve with the online process is for PTTV live stream. Even though I have a profile that remembers most of my information, it ALWAYS prompts me to select “Home” or “Away”. One of these days I’m going to select “Away” in the hopes I get a “YOU F**KING TRAITOR!” pop-up. Quote Link to comment Share on other sites More sharing options...
scotty Posted June 3, 2022 Report Share Posted June 3, 2022 As I now qualify for a concesion season ticket I'm not too sure if I can use the renewall process so will probably do it by phone rather than attempt to do it on-line only to mess things up. Quote Link to comment Share on other sites More sharing options...
scotty Posted June 3, 2022 Report Share Posted June 3, 2022 1 hour ago, scotty said: As I now qualify for a concesion season ticket I'm not too sure if I can use the renewall process so will probably do it by phone rather than attempt to do it on-line only to mess things up. Thought I would give it a go. Easily edited the order and it went through no problem. E-mail acknowledgment has arrived so looks like I've got my season ticket. Just hope my occupational pension goes through as easily. 1 Quote Link to comment Share on other sites More sharing options...
sandy Posted June 3, 2022 Report Share Posted June 3, 2022 18 minutes ago, scotty said: Thought I would give it a go. Easily edited the order and it went through no problem. E-mail acknowledgment has arrived so looks like I've got my season ticket. Just hope my occupational pension goes through as easily. That’s reassuring. Just the pension to sort then Quote Link to comment Share on other sites More sharing options...
Aliballibee Posted June 3, 2022 Report Share Posted June 3, 2022 Amazing that some sites still work better with Chrome / MS Edge or whatever browser you use and not all of them! 1 Quote Link to comment Share on other sites More sharing options...
Jaggernaut Posted June 4, 2022 Report Share Posted June 4, 2022 17 hours ago, scotty said: As I now qualify for a concesion season ticket I'm not too sure if I can use the renewall process so will probably do it by phone rather than attempt to do it on-line only to mess things up. Jeezus, I forgot about that! Me too, and last season as well. Think I might ask for a rebate for last season's ticket, citing memory problems..... Or is it my brother who's the pensioner......?....... Quote Link to comment Share on other sites More sharing options...
Colognejag Posted June 4, 2022 Report Share Posted June 4, 2022 Won‘t accept a foreign credit card. Had the same issue last year. Quote Link to comment Share on other sites More sharing options...
Jaggernaut Posted June 5, 2022 Report Share Posted June 5, 2022 16 hours ago, Colognejag said: Won‘t accept a foreign credit card. Had the same issue last year. What d'ye expect.... the country "took back control!" Quote Link to comment Share on other sites More sharing options...
Colognejag Posted June 5, 2022 Report Share Posted June 5, 2022 5 hours ago, Jaggernaut said: What d'ye expect.... the country "took back control!" No, not that. I can use it seemingly everywhere else. Greaves sports for one has done particularly well out of my card..! Quote Link to comment Share on other sites More sharing options...
SteppsJag Posted June 9, 2022 Report Share Posted June 9, 2022 Anyone else get an e-mail thanking them for purchasing a season ticket for next season when they haven’t actually bought one yet? Quote Link to comment Share on other sites More sharing options...
BowenBoys Posted June 9, 2022 Report Share Posted June 9, 2022 8 minutes ago, SteppsJag said: Anyone else get an e-mail thanking them for purchasing a season ticket for next season when they haven’t actually bought one yet? Yes. I wondered whether I had unwittingly set up auto-renew but nothing has come out of my account. Quote Link to comment Share on other sites More sharing options...
jaggy Posted June 9, 2022 Report Share Posted June 9, 2022 Me too and I checked to see if payment had been taken but I don’t think it has Quote Link to comment Share on other sites More sharing options...
sandy Posted June 9, 2022 Report Share Posted June 9, 2022 1 hour ago, SteppsJag said: Anyone else get an e-mail thanking them for purchasing a season ticket for next season when they haven’t actually bought one yet? It’s maybe a bit like the 3BC stadium transfer. The payment will be under someone’s coffee cup. Premature announcement will be followed by the real thing within a month, no doubt. Quote Link to comment Share on other sites More sharing options...
scotty Posted June 10, 2022 Report Share Posted June 10, 2022 7 hours ago, SteppsJag said: Anyone else get an e-mail thanking them for purchasing a season ticket for next season when they haven’t actually bought one yet? I got two e-mails saying the same thing. Maybe that's because I have renewed! Quote Link to comment Share on other sites More sharing options...
BowenBoys Posted June 10, 2022 Report Share Posted June 10, 2022 9 minutes ago, scotty said: I got two e-mails saying the same thing. Maybe that's because I have renewed! I got a second one this morning. Quote Link to comment Share on other sites More sharing options...
CillitB4ng Posted June 10, 2022 Report Share Posted June 10, 2022 Yeah ive had 2 emails as well. I havent had a season ticket since the year the season was ended early. Quote Link to comment Share on other sites More sharing options...
SteppsJag Posted June 10, 2022 Report Share Posted June 10, 2022 2 hours ago, BowenBoys said: I got a second one this morning. Likewise. Quote Link to comment Share on other sites More sharing options...
JAG1970 Posted June 10, 2022 Report Share Posted June 10, 2022 38 minutes ago, CillitB4ng said: Yeah ive had 2 emails as well. I havent had a season ticket since the year the season was ended early. Same here, one received about 6pm and another timed 2am this morning. I haven't renewed just yet though.... Maybe it's a new Thistle marketing technique .... a subtle pressure thing... Quote Link to comment Share on other sites More sharing options...
alexander livingstone Posted June 10, 2022 Report Share Posted June 10, 2022 (edited) Received an apology from Beth Edited June 10, 2022 by alexander livingstone Quote Link to comment Share on other sites More sharing options...
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