Sadly, all too true.
So if our Club Representative (probably David Beattie) attends meetings on league reconstruction, winter breaks, summer football, friday night matches etc etc he goes armed with only the Board and management opinion.
The majority of us were quick in slating Cowan & Co for not listening to and ignoring the fanbase at large, and imo quite rightly so. That said it's a ridiculous situation that David Beattie and the rest of the Board will only have anecdotal account of fan opinion through the odd e-mail etc over something that would have more than just considerable effect on all supporters.
I can understand a certain inertia within the Trust as they go thru yet another transformation. I don't expect mission statements and policy while they are in obvious limbo. But no matter how much current internal upset exists there's one constant, they remain a supporters association. They should act like one.