I see this has went the usual way with it starting to get a personnel agenda, disappointing and shouldnt be about that.
I wasnt there but from the outside and from what ive heard from my Da and Brother the matchday experience is improving, constructive critisism is good if it is done right, can they sort it all over night, no but i'm sure they'll try, these guys are not event orginasors or concert promotors etc they are normal fans trying to make it a wee bit better for all of us, give them a wee bit of slack,
Given time it will work, it works incredibly well here with the Viking Horden and Brann Batallion basically running the singing areas at the grounds including the gate duties its far better for another fan to have a wee word in your ear over something than the boys in blue carting you off.