Jaggernaut Posted May 29, 2022 Report Share Posted May 29, 2022 Since a day or two ago one of the two computers that I use to come on here isn't playing the game, saying this: Error 520 Ray ID: 712e3d1a392e8394 • 2022-05-29 09:35:13 UTC Web server is returning an unknown error I haven't noticed any other problems with the computer, as all the other sites that I use seem to be connecting as normal. And this computer that I'm using now is clearly allowing me access as usual. Anybody any ideas? Quote Link to comment Share on other sites More sharing options...
Dick Dastardly Posted May 29, 2022 Report Share Posted May 29, 2022 That is most likely an error from your DNS provider. Quote Link to comment Share on other sites More sharing options...
Jaggernaut Posted May 29, 2022 Author Report Share Posted May 29, 2022 Oh right, thanks! (Disnae know what that actually means, or what to do about it......) Quote Link to comment Share on other sites More sharing options...
Dick Dastardly Posted May 29, 2022 Report Share Posted May 29, 2022 A DNS (Domain Name Server) is a remote server that converts the target name (www.wearethistle.net) into an Internet address so that the internet can find your target site. Normally it would default to the one set by your internet provider, but you can change it in your network settings if you know what you are doing. Quote Link to comment Share on other sites More sharing options...
sb1876 Posted May 29, 2022 Report Share Posted May 29, 2022 I had this issue (520) a few days ago, has to clear cookies and the saved password bit too. After that I was able to log in again and it's been ok since. Quote Link to comment Share on other sites More sharing options...
partickthedog Posted May 29, 2022 Report Share Posted May 29, 2022 I normally use Google Chrome and encountered the same problem. I switched to Edge for accessing this particular website and that has worked fine. The problem is still happening on Google Chrome, but having found a solution that works, like with many mysterious IT things, I do not intend to research further. Quote Link to comment Share on other sites More sharing options...
Jaggernaut Posted May 29, 2022 Author Report Share Posted May 29, 2022 36 minutes ago, sb1876 said: I had this issue (520) a few days ago, has to clear cookies and the saved password bit too. After that I was able to log in again and it's been ok since. OK, thanks. I'll try that tomorrow when I am at work try to log in again. Quote Link to comment Share on other sites More sharing options...
Jaggernaut Posted May 29, 2022 Author Report Share Posted May 29, 2022 48 minutes ago, Dick Dastardly said: A DNS (Domain Name Server) is a remote server that converts the target name (www.wearethistle.net) into an Internet address so that the internet can find your target site. Normally it would default to the one set by your internet provider, but you can change it in your network settings if you know what you are doing. Err... pass on that one, thanks. Quote Link to comment Share on other sites More sharing options...
Dick Dastardly Posted May 30, 2022 Report Share Posted May 30, 2022 20 hours ago, Jaggernaut said: Err... pass on that one, thanks. It sounds like the problem has been resolved, but if it does happen again, or any other 5xx error, you can probably get round it by using a private or incognito window (same thing just different browsers have different names). Top right of your browser should be a gear wheel or 3 dots. click on that and there will be an option to open a private/incognito window or tab. However no need if it is currently working fine. Quote Link to comment Share on other sites More sharing options...
fenski Posted May 30, 2022 Report Share Posted May 30, 2022 The issue hasn't been fixed. I still get when using Chrome. I've managed to reset my password and access the site via Edge. Quote Link to comment Share on other sites More sharing options...
ChiThistle Posted May 30, 2022 Report Share Posted May 30, 2022 Wait, is it two people experiencing the problem or just one? If one browser works and the other doesn’t, I would consider the following: 1) Is your version of Chrome up to date? Does your “working computer” have a newer version installed? 2) Are you using (or have you recently installed) any Chrome browser extensions? You should be able to check by clicking on the three dots and there will be a section that shows you what extensions you’ve installed. You can try disabling them one by one to see if any of them is the culprit. Quote Link to comment Share on other sites More sharing options...
Dick Dastardly Posted May 30, 2022 Report Share Posted May 30, 2022 3 hours ago, fenski said: The issue hasn't been fixed. I still get when using Chrome. I've managed to reset my password and access the site via Edge. The point is, it is nothing to do with this site. The problem is with your browser or network connection. Like I said earlier, try using a private/incognito browser tab. Quote Link to comment Share on other sites More sharing options...
sandy Posted May 30, 2022 Report Share Posted May 30, 2022 Got a ‘Cloudflare’ error twice tonight when I went back to my open Safari session. But when I re-typed the URL for the root (home) page it was fine. Quote Link to comment Share on other sites More sharing options...
lady-isobel-barnett Posted May 31, 2022 Report Share Posted May 31, 2022 I'm getting this 520 on my phone. Think I use Chrome. I've deleted the cookies and re-signed in. Seems to be working now. 1 Quote Link to comment Share on other sites More sharing options...
Jaggernaut Posted May 31, 2022 Author Report Share Posted May 31, 2022 In the words of JL: "Ma heid's buzzin' !" Ain't had time to try to sort it on the other computer. I'm on Google on both computers, and no problem on this one. However, the OS on the other got updated a couple of days ago.... (this one's too old to take updates now). Quote Link to comment Share on other sites More sharing options...
fenski Posted May 31, 2022 Report Share Posted May 31, 2022 21 hours ago, Dick Dastardly said: The point is, it is nothing to do with this site. The problem is with your browser or network connection. Like I said earlier, try using a private/incognito browser tab. The error is a compatibility issue between Chrome and the website. I get the issue no matter what laptop or phone I use, if I am using Chrome. As such it is not specific to a particular version of Chrome. Because multiple people are getting the same error using different devices and different versions of Chrome. I reckon the problem is with the forum software. And as you say it could well be a DNS problem. DNS providers are not specific to users - no user should ever have to do anything locally to resolve a url. However websites need to be registered properly with a DNS provider for the url to work. This has come up previously with this site when admin had to change the url. And you shouldn't have to use an incognito session to get website to load. Quote Link to comment Share on other sites More sharing options...
Jaggernaut Posted May 31, 2022 Author Report Share Posted May 31, 2022 10 minutes ago, fenski said: The error is a compatibility issue between Chrome and the website. I get the issue no matter what laptop or phone I use, if I am using Chrome. As such it is not specific to a particular version of Chrome. Because multiple people are getting the same error using different devices and different versions of Chrome. I reckon the problem is with the forum software. And as you say it could well be a DNS problem. DNS providers are not specific to users - no user should ever have to do anything locally to resolve a url. However websites need to be registered properly with a DNS provider for the url to work. This has come up previously with this site when admin had to change the url. And you shouldn't have to use an incognito session to get website to load. I wonder whether anybody had that kind of conversation just before the League Cup Final of 1971. If so, at least one of them would have become the subject of a study about the spread of an alien language! Quote Link to comment Share on other sites More sharing options...
Dick Dastardly Posted May 31, 2022 Report Share Posted May 31, 2022 I also use chrome and have never had an issue. I do use an Open DNS (so much faster than the default Sky one) so perhaps that is why I don't have any issue. Quote Link to comment Share on other sites More sharing options...
lady-isobel-barnett Posted May 31, 2022 Report Share Posted May 31, 2022 6 minutes ago, Dick Dastardly said: I do use an Open DNS (so much faster than the default Sky one) so perhaps that is why I don't have any issue. 1 Quote Link to comment Share on other sites More sharing options...
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