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Bobbyhouston

Anyone received season tickets ?

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8 hours ago, Auld Jag said:

Thanks scotty. I hope it is simple as i am not tech savvy at all, i can't even do links.:thumbsup2:


they absolutely spoil a fry up on a Sunday, square all day sir 

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Surprise, surprise! Not received the promised email by 10am. Will send email as suggested, but no doubt will have to phone later as always.

Why can Thistle never get these simple things right?:wall:

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Just now, partickthedog said:

Surprise, surprise! Not received the promised email by 10am. Will send email as suggested, but no doubt will have to phone later as always.

Why can Thistle never get these simple things right?:wall:

Me too- how hard can it be?

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8 minutes ago, Jimbo said:

just received the email.:party:

Yes, me too.  Have managed to work it out, though seems unnecessarily complicated as you have to enter the same jumble of figures and upper and lower case letters twice, once as part of your username and once as part of your password. Having hyphens (easily mis-keyed) in the username seems a bit clunky too.

The example given of Ian McCall having a password that is the same as his name is perhaps not the most inspired. I suspect a lot of season ticket holders will be entering their own name twice!

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38 minutes ago, Bobbyhouston said:

Does anyone actually have a clue how to log on

say your names Joe Bloggs and you secret code is 88DDD

 

Whats is username?

What is password?

joe-bloggs-88DDD

88DDD

That's what I  imagine from reading the instructions.

 

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30 minutes ago, Bobbyhouston said:


doesn’t work 

That worked for me, using that method of working out my username and password.

If you tried to log in before 1pm, that may have been the problem as the test event wasn't up and running until then. Doesn't seem to have the option of casting off of my phone, so will need to see if I can get in through the browser on my TV tomorrow.

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If you get your password from https://tickets.ptfc.co.uk then it is wrong, the password there is a mixture of upper/lower case and numbers. Your password needs to be all upper case and numbers...

Once you get passed that its firstname-surname-PASSWORD4567, then PASSWORD4567

Its the same system as used by other clubs so it will work, test stream is up confirm it works by clicking on it

 

  • Thanks 3

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4 minutes ago, Junior said:

If you get your password from https://tickets.ptfc.co.uk then it is wrong, the password there is a mixture of upper/lower case and numbers. Your password needs to be all upper case and numbers...

Once you get passed that its firstname-surname-PASSWORD4567, then PASSWORD4567

Its the same system as used by other clubs so it will work, test stream is up confirm it works by clicking on it

 

Cheers. The upper case bit worked for me. Who would have guessed it. Nb I just get a message to say I've logged on and that's all. Is that correct?

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5 minutes ago, Junior said:

If you get your password from https://tickets.ptfc.co.uk then it is wrong, the password there is a mixture of upper/lower case and numbers. Your password needs to be all upper case and numbers...

Once you get passed that its firstname-surname-PASSWORD4567, then PASSWORD4567

Its the same system as used by other clubs so it will work, test stream is up confirm it works by clicking on it

 

Thanks. Finally got in having seen your post. Saved another call to the club!

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5 minutes ago, Junior said:

If you get your password from https://tickets.ptfc.co.uk then it is wrong, the password there is a mixture of upper/lower case and numbers. Your password needs to be all upper case and numbers...

Once you get passed that its firstname-surname-PASSWORD4567, then PASSWORD4567

Its the same system as used by other clubs so it will work, test stream is up confirm it works by clicking on it

 

That worked.  Did you work that one out yourself?  If so well done.  I was just about to phone Firhill.

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Thanks to junior I got in - without his wise words I would have been goosed.

I got my password from the web site, not the app, and one of the characters was in lower case.

Re-entering the same password with all upper case let me in.

The error message gives no clue as to what might be wrong. 

How the hell can Thistle always make things so difficult?

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3 minutes ago, dl1971 said:

Cheers. The upper case bit worked for me. Who would have guessed it. Nb I just get a message to say I've logged on and that's all. Is that correct?

I got a screen with a Test Event video. On clicking the play button a message appeared saying Your Test was successful.

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8 minutes ago, Junior said:

If you get your password from https://tickets.ptfc.co.uk then it is wrong, the password there is a mixture of upper/lower case and numbers. Your password needs to be all upper case and numbers...

Once you get passed that its firstname-surname-PASSWORD4567, then PASSWORD4567

Its the same system as used by other clubs so it will work, test stream is up confirm it works by clicking on it

 

Thanks. Had tried  just about every other combination without success, until I read your post.

Worked for me. Thanks again. 

Dont understand why the club hadnt made this clear.

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Not working for me. I have O and I in my secret code. Don't  know they are letters or numerals. Going  round in circles.

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16 minutes ago, BowenBoys said:

Not working for me. I have O and I in my secret code. Don't  know they are letters or numerals. Going  round in circles.

Good chance its the letter O..I only had one number in my secret code..

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