Bobbyhouston Posted October 7, 2020 Report Share Posted October 7, 2020 Can’t even get commentary to stay on FFS Quote Link to comment Share on other sites More sharing options...
JAG1970 Posted October 16, 2020 Report Share Posted October 16, 2020 My Jagszone account is on hold... I thought it was free this season? Quote Link to comment Share on other sites More sharing options...
Auld Jag Posted October 16, 2020 Report Share Posted October 16, 2020 11 minutes ago, JAG1970 said: My Jagszone account is on hold... I thought it was free this season? Not the full season. Ran out on Wednesday. 1 Quote Link to comment Share on other sites More sharing options...
JAGSMAN1968 Posted October 16, 2020 Report Share Posted October 16, 2020 From main site: With Thistle now less than a week away from returning to competitive football and excitement building throughout the Jags support, we are extending this free offer for the final time this year. Free-to-view JagZone will now be available until October 14 so everyone can continue to enjoy the full range of our content on JagZone, covering the period of our first three Betfred Cup group matches and prior to the league campaign kicking off. 1 Quote Link to comment Share on other sites More sharing options...
JAG1970 Posted October 16, 2020 Report Share Posted October 16, 2020 Cheers folks, I need to keep up! Will renew although probably too late for tomorrow’s commentary. Quote Link to comment Share on other sites More sharing options...
G SUS Posted October 16, 2020 Report Share Posted October 16, 2020 2 hours ago, JAG1970 said: Cheers folks, I need to keep up! Will renew although probably too late for tomorrow’s commentary. If you purchase the monthly subscription online then access should be immediate. Quote Link to comment Share on other sites More sharing options...
watties wallies Posted October 16, 2020 Report Share Posted October 16, 2020 signed up tonight had full access to jagzone within 15 minutes 1 Quote Link to comment Share on other sites More sharing options...
Lenziejag Posted October 16, 2020 Report Share Posted October 16, 2020 3 hours ago, JAG1970 said: Cheers folks, I need to keep up! Will renew although probably too late for tomorrow’s commentary. I renewed about 6pm and got access about an hour later Quote Link to comment Share on other sites More sharing options...
JAG1970 Posted October 16, 2020 Report Share Posted October 16, 2020 Thanks again fellow Jags fans.... I’m all set up Quote Link to comment Share on other sites More sharing options...
partickthedog Posted October 16, 2020 Report Share Posted October 16, 2020 22 minutes ago, JAG1970 said: Thanks again fellow Jags fans.... I’m all set up 36 minutes ago, Lenziejag said: I renewed about 6pm and got access about an hour later 1 hour ago, watties wallies said: signed up tonight had full access to jagzone within 15 minutes 1 hour ago, G SUS said: If you purchase the monthly subscription online then access should be immediate. Delighted to hear that you are all set up. I came back from a week's holiday tonight to find that my temporary access had been terminated. I have hunted all over the official website and JagZone and even into my account as a season ticket holder and cannot find any obvious place to renew/sign up to JagZone online. Could one of you kind people please send me the link or direct me to the appropriate place? Thanking you in anticipation. Quote Link to comment Share on other sites More sharing options...
BowenBoys Posted October 16, 2020 Report Share Posted October 16, 2020 Here you are ptd. https://ptfc.co.uk/product/jagzone-subscription/ Quote Link to comment Share on other sites More sharing options...
partickthedog Posted October 16, 2020 Report Share Posted October 16, 2020 10 minutes ago, BowenBoys said: Here you are ptd. https://ptfc.co.uk/product/jagzone-subscription/ Phil. Thank you very much. That is brilliant. I am in already! I am just a little mystified as to why it is not flagged up more clearly. Surely the club would have realised that there should be a number of Jags fans who would have lost access and would be keen to sign up. A simple article on the website today is all it would have taken. Not everyone is as keen as me, and if it is not made easy, many will not bother to look, thus losing the club potential revenue. Quote Link to comment Share on other sites More sharing options...
partickthedog Posted October 16, 2020 Report Share Posted October 16, 2020 PS I now understand the confusion. I could still log in to my JagZone account even though it was suspended, and I could read all the details of my past JagZone subscriptions etc, but could not find anywhere to renew. What I now realise is that I should have started again as a new sign up. Strangely enough, having done that and entered in all my details, the system then told me I already had an account and should log into that! I did that and all was simple from then on. It does seem that there is a lack of joined up thinking there (not all on my part!). Quote Link to comment Share on other sites More sharing options...
Jaggernaut Posted October 17, 2020 Report Share Posted October 17, 2020 4 hours ago, partickthedog said: Delighted to hear that you are all set up. I came back from a week's holiday tonight to find that my temporary access had been terminated. I have hunted all over the official website and JagZone and even into my account as a season ticket holder and cannot find any obvious place to renew/sign up to JagZone online. Could one of you kind people please send me the link or direct me to the appropriate place? Thanking you in anticipation. Are people still doing that???? Quote Link to comment Share on other sites More sharing options...
Jaggernaut Posted October 17, 2020 Report Share Posted October 17, 2020 4 hours ago, partickthedog said: PS I now understand the confusion. I could still log in to my JagZone account even though it was suspended, and I could read all the details of my past JagZone subscriptions etc, but could not find anywhere to renew. What I now realise is that I should have started again as a new sign up. Strangely enough, having done that and entered in all my details, the system then told me I already had an account and should log into that! I did that and all was simple from then on. It does seem that there is a lack of joined up thinking there (not all on my part!). To be fair to PTFC here, that's probably not their fault, but a "bug" in the system that they use (so it's not just a PTFC problem). I get similar messages about there already being an account with that username (I f*in' know, it's my f*in' account!) when I try to change passwords, usually after not visiting a site for a long time. It's infuriating sometimes! Gradually, I calm down and work through it. I used to get angry at clunky portals (there's a line that I've never used before), but eventually I realized that I'm dealing with an unthinking, logical machine, and it's up to me to patiently figure out what I'm doing wrong. It usually works,.... but then next time I've forgotten again... AAaaaaaargh!!!! Quote Link to comment Share on other sites More sharing options...
michael m Posted October 17, 2020 Report Share Posted October 17, 2020 Guys can I just point out that Jagzone will not commence till 2.45 today. This is due to Clyde’s access policy so we will not be able to set up and broadcast till then. everything else Should be as normal. thanks michael Quote Link to comment Share on other sites More sharing options...
scotty Posted October 17, 2020 Report Share Posted October 17, 2020 I'm wondering if the numbers of subscribers to jagzone will increase following this time offering it for free. Seems to be a few on here willing to pay for it. I never cancelled my subscription (more out of lazinness than anything else) so for me the more subscribers the better service we're likely to get. Quote Link to comment Share on other sites More sharing options...
jaggy Posted October 17, 2020 Report Share Posted October 17, 2020 10 hours ago, BowenBoys said: Here you are ptd. https://ptfc.co.uk/product/jagzone-subscription/ Thanks BB, my card had been deleted due to an attempted fraud attack, so I had the same problem last night, I couldn't figure out how to change the card. I done it now thaks to your link. Maybe they should make it a bit more obvious on the club site Quote Link to comment Share on other sites More sharing options...
BowenBoys Posted October 17, 2020 Report Share Posted October 17, 2020 As another 'to be fair to PTFC here' moment this morning, it wasn't hard to find. Just click on the 'Enter The Jagzone' banner at the top of the Home page. Quote Link to comment Share on other sites More sharing options...
jaggy Posted October 17, 2020 Report Share Posted October 17, 2020 1 hour ago, BowenBoys said: As another 'to be fair to PTFC here' moment this morning, it wasn't hard to find. Just click on the 'Enter The Jagzone' banner at the top of the Home page. When I did that last night the message said my subscription was on hold and I couldn't find any way to update my card and was advised to email the club, which I did. I used your link today and only continued due to ptd's reply as it looked like I was joining from scratch. 1 Quote Link to comment Share on other sites More sharing options...
partickthedog Posted October 17, 2020 Report Share Posted October 17, 2020 11 hours ago, Jaggernaut said: Are people still doing that???? Pre-booked holiday on the Isle of Skye. I could perhaps also have claimed that it was essential travel and/or performing a caring function, as I had to meet jags on tour (socially distanced) outside the Isle of Skye brewery. The opportunity to have a rant to a fellow Thistle fan for the first time for 8 months was necessary for his mental health. Quote Link to comment Share on other sites More sharing options...
Lenziejag Posted October 17, 2020 Report Share Posted October 17, 2020 5 hours ago, scotty said: I'm wondering if the numbers of subscribers to jagzone will increase following this time offering it for free. Seems to be a few on here willing to pay for it. I never cancelled my subscription (more out of lazinness than anything else) so for me the more subscribers the better service we're likely to get. I joined for the 1st time. Thought the coverage was pretty good. A wee bit disappointed that there was no commentary with full game rerun. Quote Link to comment Share on other sites More sharing options...
scotty Posted October 17, 2020 Report Share Posted October 17, 2020 Anyone getting any commentary? Quote Link to comment Share on other sites More sharing options...
Fearchar Posted October 17, 2020 Report Share Posted October 17, 2020 14 hours ago, Jaggernaut said: To be fair to PTFC here, that's probably not their fault, but a "bug" in the system that they use (so it's not just a PTFC problem). I get similar messages about there already being an account with that username (I f*in' know, it's my f*in' account!) when I try to change passwords, usually after not visiting a site for a long time. It's infuriating sometimes! Gradually, I calm down and work through it. I used to get angry at clunky portals (there's a line that I've never used before), but eventually I realized that I'm dealing with an unthinking, logical machine, and it's up to me to patiently figure out what I'm doing wrong. It usually works,.... but then next time I've forgotten again... AAaaaaaargh!!!! The club's whole online presence needs a review. Various links go to external sites which look similar, clicking on a button labelled "Back" takes you forward in time, the home page doesn't display the latest score or result and actually getting anything done takes so many clicks that it's easier to pick up the phone and speak to someone, because the people working there are more efficient than what should be an easier, cheaper process online. Quote Link to comment Share on other sites More sharing options...
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