Bobbyhouston Posted May 26, 2021 Report Share Posted May 26, 2021 Anyone having issues trying to renew for next season , can’t get through on phone and no link to purchase Quote Link to comment Share on other sites More sharing options...
fifexile Posted May 26, 2021 Report Share Posted May 26, 2021 Belive they go on sale from 1pm Quote Link to comment Share on other sites More sharing options...
Bobbyhouston Posted May 26, 2021 Author Report Share Posted May 26, 2021 6 minutes ago, fifexile said: Belive they go on sale from 1pm Thanks Quote Link to comment Share on other sites More sharing options...
MonehJags Posted May 26, 2021 Report Share Posted May 26, 2021 I had the same issue last week when I tried to get mine Quote Link to comment Share on other sites More sharing options...
Bobbyhouston Posted May 26, 2021 Author Report Share Posted May 26, 2021 8 minutes ago, MonehJags said: I had the same issue last week when I tried to get mine The woman’s comes out next week Quote Link to comment Share on other sites More sharing options...
Albert's Ghost Posted May 26, 2021 Report Share Posted May 26, 2021 I got in OK. Quote Link to comment Share on other sites More sharing options...
King Kenny Posted May 26, 2021 Report Share Posted May 26, 2021 I tried to do mine online but the seat picker for the JHS only showed the very end section at the city end? Can't seem to access any other areas? Think I'll try the phone option... Quote Link to comment Share on other sites More sharing options...
lady-isobel-barnett Posted May 26, 2021 Report Share Posted May 26, 2021 I've tried phoning but only get thru to ansaphone. Quote Link to comment Share on other sites More sharing options...
Sizzle Posted May 26, 2021 Report Share Posted May 26, 2021 just renews :-) Quote Link to comment Share on other sites More sharing options...
Sizzle Posted May 26, 2021 Report Share Posted May 26, 2021 renewed! Quote Link to comment Share on other sites More sharing options...
Jimmy McD Posted May 26, 2021 Report Share Posted May 26, 2021 Got through first time no problems....Renewed............ Quote Link to comment Share on other sites More sharing options...
JAGSMAN1968 Posted May 26, 2021 Report Share Posted May 26, 2021 Nope, getting error message: 503 Service Unavailable No server is available to handle this request Must be more than 1998 buying! - server can't cope! Quote Link to comment Share on other sites More sharing options...
dunnikierjag Posted May 26, 2021 Report Share Posted May 26, 2021 15 minutes ago, JAGSMAN1968 said: Nope, getting error message: 503 Service Unavailable No server is available to handle this request Must be more than 1998 buying! - server can't cope! Had the same problem but did finally get through on the phone. Quote Link to comment Share on other sites More sharing options...
jaggymct Posted May 26, 2021 Report Share Posted May 26, 2021 i phoned to renew as i needed to renew my sons also, took no time at all and were very helpful as usual. I find the renewals online to be a pain and i have worked in IT for almost 20 Yrs lol Quote Link to comment Share on other sites More sharing options...
Fawlty Towers Posted May 26, 2021 Report Share Posted May 26, 2021 53 minutes ago, jaggymct said: i phoned to renew as i needed to renew my sons also, took no time at all and were very helpful as usual. I find the renewals online to be a pain and i have worked in IT for almost 20 Yrs lol Did mine online without any issue. If you have worked in IT that long surely you know the answer to all problems is "switch it off and try again" or is that just the guys who work in our IT department? Quote Link to comment Share on other sites More sharing options...
Bobbyhouston Posted May 26, 2021 Author Report Share Posted May 26, 2021 Done and Dusted now cargo time Quote Link to comment Share on other sites More sharing options...
Lenziejag Posted May 26, 2021 Report Share Posted May 26, 2021 1 hour ago, jaggymct said: i phoned to renew as i needed to renew my sons also, took no time at all and were very helpful as usual. I find the renewals online to be a pain and i have worked in IT for almost 20 Yrs lol I found it pretty straightforward this time on line even for concession and carer. Quote Link to comment Share on other sites More sharing options...
javeajag Posted May 26, 2021 Report Share Posted May 26, 2021 The online system needs a good overhaul as it’s easier and quicker to do it over the phone ....which I did Quote Link to comment Share on other sites More sharing options...
Mr Bunny Posted May 26, 2021 Report Share Posted May 26, 2021 1 hour ago, javeajag said: The online system needs a good overhaul as it’s easier and quicker to do it over the phone ....which I did I did a course on IT decades ago ('95) and I recall a topic 'Human computer interaction' which was all about making systems logical and natural for users, i.e. simple to use. It still appears that lots of companies can't be bothered to ensure this in their systems. (Not getting a brilliant pass, I ended up in IT Training thus proving the old adage, though lots of computer companies seem to try to disprove it). Quote Link to comment Share on other sites More sharing options...
scotty Posted May 27, 2021 Report Share Posted May 27, 2021 Getting a "500 | server error" message just now. Quote Link to comment Share on other sites More sharing options...
lady-isobel-barnett Posted May 27, 2021 Report Share Posted May 27, 2021 No phone problem today. Renewed. Quote Link to comment Share on other sites More sharing options...
fifexile Posted May 27, 2021 Report Share Posted May 27, 2021 Renewed online yesterday with no issues. Done and dusted in 5 minutes Quote Link to comment Share on other sites More sharing options...
partickthedog Posted May 27, 2021 Report Share Posted May 27, 2021 Having had difficulty with online renewal in past years, I chose the easy option and phoned. All sorted no problem. Quote Link to comment Share on other sites More sharing options...
JAGSMAN1968 Posted May 27, 2021 Report Share Posted May 27, 2021 still couldn't renew online, so 'phoned just now, no problem! done and dusted in 5mins!!! Quote Link to comment Share on other sites More sharing options...
falklandal1 Posted May 27, 2021 Report Share Posted May 27, 2021 (edited) Renewed on the phone,we will be issued new tickets as and when practical,ticket sales going well,heres hoping we get 1998 at least. Edited May 27, 2021 by falklandal1 Quote Link to comment Share on other sites More sharing options...
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