lady-isobel-barnett Posted May 25, 2014 Report Share Posted May 25, 2014 Oh dear Norgethistle, are you not on talking terms with your daddy? Maybe someone else will pass on the info. That's an incredibly cheap shot. Besides it doesn't come close to addressing the problem. Are you of the opinion that folk not savvy with online/internet communication all have easy access to those who have? Quote Link to comment Share on other sites More sharing options...
One t in Scotland Posted May 25, 2014 Report Share Posted May 25, 2014 Signed on and renewed in less than 1 minute. No bother whatsoever. Quote Link to comment Share on other sites More sharing options...
Third Lanark Posted May 25, 2014 Report Share Posted May 25, 2014 Signed on and renewed in less than 1 minute. No bother whatsoever. has it been fixed now mate Quote Link to comment Share on other sites More sharing options...
One t in Scotland Posted May 25, 2014 Report Share Posted May 25, 2014 has it been fixed now mate That was my first attempt so I can't comment on how it was previously but totally trouble free. As painless that any transaction which involves handing over 300 sheets is likely to be. Quote Link to comment Share on other sites More sharing options...
Graemei Posted May 25, 2014 Report Share Posted May 25, 2014 Working for me too as well. New ST purchased. Quote Link to comment Share on other sites More sharing options...
Members Willjag Posted May 25, 2014 Members Report Share Posted May 25, 2014 Yep seems to be working now. The renewal date has changed though. I seem to recall it was something like 23 days on Friday. When I logged in there it was 7 days so watch out! Quote Link to comment Share on other sites More sharing options...
The Sunnylaw Jag Posted May 25, 2014 Report Share Posted May 25, 2014 Signed up for another season! Quote Link to comment Share on other sites More sharing options...
les Posted May 25, 2014 Report Share Posted May 25, 2014 There was an option of paying up your season ticket monthly via finance agreement. Anyone know if this will be available again this season?? There seems still to be the option of monthly payments its at the bottom of the prices i think say to contact the office phew panic there iv three to buy for Quote Link to comment Share on other sites More sharing options...
BowenBoys Posted May 25, 2014 Report Share Posted May 25, 2014 Yep seems to be working now. The renewal date has changed though. I seem to recall it was something like 23 days on Friday. When I logged in there it was 7 days so watch out! The 'Prices' page says June 15. I think the wording on the 'How to buy' page has changed. Quote: Please note, our e-ticketing site is not yet compatible with Apple devices - this will be rectified shortly Don't remember seeing that it would be rectified on original page. Quote Link to comment Share on other sites More sharing options...
partickthedog Posted May 25, 2014 Report Share Posted May 25, 2014 Success here as well. Maybe Terry Butcher has made an early start in his new job. You cannot have too many ex-central defenders in the club's employment. Quote Link to comment Share on other sites More sharing options...
Alan Murray Posted May 26, 2014 Report Share Posted May 26, 2014 (edited) Teething problems with online payment systems are common. One moan though, all these different websites Thistle have make it a very poor usability experience for the user. All these sites pages should be contained within the main site. Edited May 26, 2014 by Alan Murray Quote Link to comment Share on other sites More sharing options...
Albert's Ghost Posted May 26, 2014 Report Share Posted May 26, 2014 I managed to renew this time as well. Not entirely obvious what to do, but I blundered through to a successful conclusion. Mind and "update basket" before "checkout". Otherwise you make a null purchase and get bumped back to the start. And the 6 day threat was there for me too... Quote Link to comment Share on other sites More sharing options...
Big Dan Posted May 26, 2014 Report Share Posted May 26, 2014 Renewed this afternoon with no problems. Quote Link to comment Share on other sites More sharing options...
ScottyDFA Posted May 26, 2014 Report Share Posted May 26, 2014 ST renewal site does not allow the user to purchase a concession ticket. What's happening PTFC? Quote Link to comment Share on other sites More sharing options...
Norgethistle Posted May 26, 2014 Report Share Posted May 26, 2014 (edited) Oh dear Norgethistle, are you not on talking terms with your daddy? Maybe someone else will pass on the info. How about the club passes the requirement on, we attempted to renew his ticket (as well as purchase 1 for me) when they were in Norway last week, but didn't work. He's home now and I'm back travelling for 2 weeks with purchase sites banned from my work lap top and don't really fancy trying to renew on an iPhone. Edited May 26, 2014 by Norgethistle Quote Link to comment Share on other sites More sharing options...
Sinistar Posted May 26, 2014 Report Share Posted May 26, 2014 (edited) Has anyone managed to renew a kids ST and pay the reservation fee? Managed to renew my ST earlier but have not been able to renew the weans ST in the seat next to me. Tried everything but no worky. Noticed that the ticket site brings up a seat plan when you try to purchase a new ST - Edited May 26, 2014 by Sinistar Quote Link to comment Share on other sites More sharing options...
Westend Jag Posted May 26, 2014 Report Share Posted May 26, 2014 Renewed, easy process no probs and can't wait for the new season and the ups and downs it will no doubt bring! Quote Link to comment Share on other sites More sharing options...
P-R Posted May 26, 2014 Report Share Posted May 26, 2014 Would use the online process for renewal but a bit concerned that the site is regarded as vulnerable to the Heartbleed bug http://heartbleed.com/ according to the site below https://filippo.io/Heartbleed/#www.ptfctickets.co.uk Quote Link to comment Share on other sites More sharing options...
Jaggernaut Posted May 26, 2014 Report Share Posted May 26, 2014 Has anyone managed to renew a kids ST and pay the reservation fee? Managed to renew my ST earlier but have not been able to renew the weans ST in the seat next to me. Tried everything but no worky. Noticed that the ticket site brings up a seat plan when you try to purchase a new ST - Does that show that the main stand and the north end of the JH stand are already "full"? Or just that they are not available to Thistle supporters? It would be helpful if they identified the blocks in the diagram. Quote Link to comment Share on other sites More sharing options...
Mr Bunny Posted May 28, 2014 Report Share Posted May 28, 2014 Would use the online process for renewal but a bit concerned that the site is regarded as vulnerable to the Heartbleed bug http://heartbleed.com/ according to the site below https://filippo.io/H...fctickets.co.uk Have you forwarded that info to the club? Not helpful for me as I've just renewed. I take it other online renewers got the message they don't have to go up to the offices as the system will recognise their current season cards as being updated? I will keep the email confirmations just in case of problems. Quote Link to comment Share on other sites More sharing options...
Charlie Endell Posted May 28, 2014 Report Share Posted May 28, 2014 Have until start of the season to renew - 15th June to guarantee retention of existing seat. Quote Link to comment Share on other sites More sharing options...
westertonjagfan Posted May 28, 2014 Report Share Posted May 28, 2014 I just tried to buy a season ticket, as did my pal. Errors on the site and a problem seemingly with the SSL encryption. I'm staggered that we've been trying to give the club 600 quid and can't make a payment safely. Quote Link to comment Share on other sites More sharing options...
wee jim Posted May 29, 2014 Report Share Posted May 29, 2014 I tried to renew my season ticket online just a few minutes ago. There appears to be a credit card only option. I don’t have a credit card but none-the-less proceeded with my Visa Debit card, but with no joy. I got an error report talking about a certificate and some sort of security issue. It would be really unusual if you can’t use a debit card. Though I suspect it's the same problem as westertonjagan Quote Link to comment Share on other sites More sharing options...
Mr Bunny Posted May 29, 2014 Report Share Posted May 29, 2014 I got my ticket renewed but I did find the system awkward and it wasn't clear exactly what you were doing. Definitely needs a revamps to make it simpler, clearer and more intuitive. Quote Link to comment Share on other sites More sharing options...
westertonjagfan Posted May 29, 2014 Report Share Posted May 29, 2014 Seems the same today. There's a problem with the SSL encryption, which means essentially that credit card/debit cad info being transmitted isn't secure. I really want to give the club my dosh an am not having a go for the sake of it, but this is piss poor. Quote Link to comment Share on other sites More sharing options...
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