Fearchar Posted July 23, 2024 Report Share Posted July 23, 2024 Just for information, I bought a cup ticket for the Tuesday evening match and tried using the physical card (which arrived recently) at the turnstile - no dice. It's difficult to see why the unchanging QRC (the square pattern on the card) cannot be linked to the account so that all tickets bought on that account are applied to it. Progress, eh? 😞 Quote Link to comment Share on other sites More sharing options...
scotty Posted July 23, 2024 Report Share Posted July 23, 2024 9 minutes ago, Fearchar said: Just for information, I bought a cup ticket for the Tuesday evening match and tried using the physical card (which arrived recently) at the turnstile - no dice. It's difficult to see why the unchanging QRC (the square pattern on the card) cannot be linked to the account so that all tickets bought on that account are applied to it. Progress, eh? 😞 Maybe because it is unchanging? Quote Link to comment Share on other sites More sharing options...
jagfox Posted July 23, 2024 Report Share Posted July 23, 2024 1 hour ago, Fearchar said: Just for information, I bought a cup ticket for the Tuesday evening match and tried using the physical card (which arrived recently) at the turnstile - no dice. It's difficult to see why the unchanging QRC (the square pattern on the card) cannot be linked to the account so that all tickets bought on that account are applied to it. Progress, eh? 😞 The card is only for league and playoff games apparently. Quote Link to comment Share on other sites More sharing options...
Jaggernaut Posted July 23, 2024 Report Share Posted July 23, 2024 Not a great advert for anybody thinking about a season ticket, was it.... Quote Link to comment Share on other sites More sharing options...
scotty Posted July 24, 2024 Report Share Posted July 24, 2024 5 hours ago, jagfox said: The card is only for league and playoff games apparently. As play-off games are not inclused in the season ticket, I doubt the card will work for them. Quote Link to comment Share on other sites More sharing options...
jagfox Posted July 24, 2024 Report Share Posted July 24, 2024 2 hours ago, scotty said: As play-off games are not inclused in the season ticket, I doubt the card will work for them. Let's not get ahead of ourselves 😉 You are right though haha Quote Link to comment Share on other sites More sharing options...
Earnock Jag Posted July 24, 2024 Report Share Posted July 24, 2024 Physical card arrived yesterday. Mind you after last night I feel like sending it back 😩 1 Quote Link to comment Share on other sites More sharing options...
Fawlty Towers Posted July 27, 2024 Author Report Share Posted July 27, 2024 The Jags For Good guys are at 75% of their target so would be good if they could hit that in time for the league season starting: https://www.justgiving.com/crowdfunding/redandyellowforall2024 Quote Link to comment Share on other sites More sharing options...
Fawlty Towers Posted July 28, 2024 Author Report Share Posted July 28, 2024 Still time to get your season tickets before the start of the league campaign next week: https://ptfc.co.uk/season-tickets/ If you can't get one this season then even a donation to the players fund helps: https://ptfc.co.uk/fans/players-fund/ Mon the Jags! 1 Quote Link to comment Share on other sites More sharing options...
Fearchar Posted July 29, 2024 Report Share Posted July 29, 2024 On 7/23/2024 at 11:02 PM, scotty said: Maybe because it is unchanging? That's the point: all the changes (card, administration, etc.) have been introduced at the back end with no improvement for the customer. What should have happened? The new card should have been linked to the database entry for the purchaser, allowing entry to any match - whether league or cup, or friendly for that matter - paid for by that person. In an indication that the system designers haven't considered how football works, we now also have the dubious benefit of being able to purchase tickets online for Edinburgh City, and doubtless more clubs as away fixtures come up. Eventually, the app will become cluttered with the names of other clubs, while the new card retains the limitations of its predecessors. We are now on the third app for the club's needs. Will yet another appear in a year or two, or will the current one be revised or just reset (to clear out redundant records of clubs) each season? Quote Link to comment Share on other sites More sharing options...
scotty Posted July 31, 2024 Report Share Posted July 31, 2024 I still haven't received the physical card which I paid for. Hopefully the app will work on Saturday! I have sent Fanbase a message through their website but no reply yet. Quote Link to comment Share on other sites More sharing options...
joe the driver Posted July 31, 2024 Report Share Posted July 31, 2024 1 hour ago, scotty said: I still haven't received the physical card which I paid for. Hopefully the app will work on Saturday! I have sent Fanbase a message through their website but no reply yet. I paid for my season ticket on Friday 12th July and received card through the post 7 days later. Quote Link to comment Share on other sites More sharing options...
Lenziejag Posted July 31, 2024 Report Share Posted July 31, 2024 2 hours ago, scotty said: I still haven't received the physical card which I paid for. Hopefully the app will work on Saturday! I have sent Fanbase a message through their website but no reply yet. Have you checked that the ticket has been sent to your app ? Quote Link to comment Share on other sites More sharing options...
scotty Posted July 31, 2024 Report Share Posted July 31, 2024 2 hours ago, Lenziejag said: Have you checked that the ticket has been sent to your app ? I've got the ticket on the app. It's the card I haven't received. Apparantly it was returned to the printers and I can pick it up from Firhill. Quote Link to comment Share on other sites More sharing options...
dl1971 Posted August 1, 2024 Report Share Posted August 1, 2024 I've just ordered a match day ticket for Saturday ( as a fan base guest ), but no email with QR code ( after 24 hours ). Do I need to download app even for that, or just email fanbase? Quote Link to comment Share on other sites More sharing options...
lady-isobel-barnett Posted August 1, 2024 Report Share Posted August 1, 2024 47 minutes ago, dl1971 said: I've just ordered a match day ticket for Saturday ( as a fan base guest ), but no email with QR code ( after 24 hours ). Do I need to download app even for that, or just email fanbase? Out of my comfort zone but it may be worth opening an account with fanbase (using the same e mail address). I've had a fanbase account for a few seasons and didn't even know there was an app until recently. 1 Quote Link to comment Share on other sites More sharing options...
Fawlty Towers Posted August 1, 2024 Author Report Share Posted August 1, 2024 Only £1250 required for these guys to hit their target: https://www.justgiving.com/crowdfunding/redandyellowforall2024 Quote Link to comment Share on other sites More sharing options...
Jaggernaut Posted August 2, 2024 Report Share Posted August 2, 2024 Haven't bought my ST yet; reflecting one of many contexts in which my New Year no-procrastination resolution has crumbled. The reason?: still miffed with pttv's failure to provide a link to a live stream match a couple of weeks ago despite acknowledging that my payment had been accepted, and not even a reply to my message of complaint. Amateurs. Fortunately, my season-long subscription for the live-stream appears to be working, but I'm still 15 quid down due to the incompetents. Needless to say, victory tomorrow will result in a speedy renewal of the Jaggernaut season ticket. Quote Link to comment Share on other sites More sharing options...
Derby Jag Posted August 7, 2024 Report Share Posted August 7, 2024 Is anyone else in the same boat as me where they have previously flip/flopped between JH and JL stands depending on who they are going to game with? I've been happily doing this for over ten years ago but was very disappointed to be told on Saturday this is no longer allowed. Quite frankly I don't manage enough games to make the season ticket a financially prudent purchase and wouldn't have purchased had I known about this change. Quote Link to comment Share on other sites More sharing options...
jaggy Posted August 7, 2024 Report Share Posted August 7, 2024 That’s disappointing for the size of crowds we get. I can understand if an all ticket game you should be in the correct seat. Interesting though for future seasons if we get promoted and have to vacate the JH for the OF Quote Link to comment Share on other sites More sharing options...
Lenziejag Posted August 7, 2024 Report Share Posted August 7, 2024 Another limitation of Fanbase or one imposed by PTFC. BTW, I notice that you can buy disabled and carer tickets for the Raith Rovers game through Fanbase ! Quote Link to comment Share on other sites More sharing options...
Duke Gekantawa Posted August 8, 2024 Report Share Posted August 8, 2024 23 hours ago, Derby Jag said: Is anyone else in the same boat as me where they have previously flip/flopped between JH and JL stands depending on who they are going to game with? I've been happily doing this for over ten years ago but was very disappointed to be told on Saturday this is no longer allowed. Quite frankly I don't manage enough games to make the season ticket a financially prudent purchase and wouldn't have purchased had I known about this change. This change was made sometime during last season, I noticed. Quote Link to comment Share on other sites More sharing options...
fifexile Posted August 8, 2024 Report Share Posted August 8, 2024 On 8/7/2024 at 11:15 AM, Derby Jag said: Is anyone else in the same boat as me where they have previously flip/flopped between JH and JL stands depending on who they are going to game with? I've been happily doing this for over ten years ago but was very disappointed to be told on Saturday this is no longer allowed. Quite frankly I don't manage enough games to make the season ticket a financially prudent purchase and wouldn't have purchased had I known about this change. I found the same thing last season when I tried to use my ST in the Lambie. Quote Link to comment Share on other sites More sharing options...
Derby Jag Posted August 8, 2024 Report Share Posted August 8, 2024 Definitely worked for me last year Quote Link to comment Share on other sites More sharing options...
Derby Jag Posted August 10, 2024 Report Share Posted August 10, 2024 I suspect based on the lack of any back slapping we have sold considerably less than last year With the season starting so poorly, and the squad budget clearly at a large increase on last year, are we at risk of any cashflow issues this year? Quote Link to comment Share on other sites More sharing options...
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