dougie247 Posted October 23, 2020 Report Share Posted October 23, 2020 the 1 in my code turned out to be an l that i needed to change to L thanks for the tips folks otherwise id have thrown the laptop out the window what a shambles Quote Link to comment Share on other sites More sharing options...
partickthedog Posted October 23, 2020 Report Share Posted October 23, 2020 4 hours ago, dougie247 said: the 1 in my code turned out to be an l that i needed to change to L thanks for the tips folks otherwise id have thrown the laptop out the window what a shambles I was helping out my daughter with the log in, as she is a school teacher and obviously cannot do this sort of thing or start contacting anyone during school hours. We had exactly the opposite issue, as what we thought was an L turned out to be a "Capital Eye". All sorted and in now thankfully. Quote Link to comment Share on other sites More sharing options...
East Kent Jag II Posted October 23, 2020 Report Share Posted October 23, 2020 9 minutes ago, partickthedog said: I was helping out my daughter with the log in, as she is a school teacher and obviously cannot do this sort of thing or start contacting anyone during school hours. We had exactly the opposite issue, as what we thought was an L turned out to be a "Capital Eye". All sorted and in now thankfully. You were kind enough to help Auld Jag last night. I hope his problems have been sorted, and he can look forward to the game tomorrow. Quote Link to comment Share on other sites More sharing options...
lady-isobel-barnett Posted October 23, 2020 Report Share Posted October 23, 2020 What a palaver indeed. And just to add my thanks to Junior. This game will better be worth watching after all this capital punishment. 1 Quote Link to comment Share on other sites More sharing options...
scotty Posted October 23, 2020 Report Share Posted October 23, 2020 What's the odds on Thistle changing the log-in procedures before tomorrow, "to make things easier"? Quote Link to comment Share on other sites More sharing options...
Garscube Road End 2 Posted October 23, 2020 Report Share Posted October 23, 2020 This mob couldn't run a tombola, never mind a football club. Quote Link to comment Share on other sites More sharing options...
Auld Jag Posted October 23, 2020 Report Share Posted October 23, 2020 2 hours ago, East Kent Jag II said: You were kind enough to help Auld Jag last night. I hope his problems have been sorted, and he can look forward to the game tomorrow. Problem sorted, i hope. I emailed Firhill and got a reply from Beth saying my account was getting activated, this happened late this afternoon,thanks to Beth for doing that. As you say @partickthedog and @CotterJag were very helpful as was all the other posts on this thread. We will all be at Firhill tomorrow in spirit if not in body. Lets hope the team do the business on the park and all the problems we have had getting logged in will be worth it. 2 Quote Link to comment Share on other sites More sharing options...
jaggy Posted October 23, 2020 Report Share Posted October 23, 2020 I’m not a season ticket holder so will watch ppv. Hopefully it will be simpler. I’ve registered already so keeping my fingers crossed Quote Link to comment Share on other sites More sharing options...
jaf Posted October 23, 2020 Report Share Posted October 23, 2020 Couldn't look at this until now as have been incredibly busy and couldn't escape work to do the test. Anyway, despite having three season tickets we haven't yet found a way to logon. I'm tired - will look again later but patience is pretty thin already! Feel a clown not being able to use this but given the thread above seems I am far from alone. Disappointed if I cant get this sorted before kickoff. Quote Link to comment Share on other sites More sharing options...
East Kent Jag II Posted October 23, 2020 Report Share Posted October 23, 2020 1 hour ago, Auld Jag said: Problem sorted, i hope. I emailed Firhill and got a reply from Beth saying my account was getting activated, this happened late this afternoon,thanks to Beth for doing that. As you say @partickthedog and @CotterJag were very helpful as was all the other posts on this thread. We will all be at Firhill tomorrow in spirit if not in body. Lets hope the team do the business on the park and all the problems we have had getting logged in will be worth it. Out of likes. I'll correct that ASAP. Quote Link to comment Share on other sites More sharing options...
Bobbyhouston Posted October 23, 2020 Author Report Share Posted October 23, 2020 2 hours ago, jaf said: Couldn't look at this until now as have been incredibly busy and couldn't escape work to do the test. Anyway, despite having three season tickets we haven't yet found a way to logon. I'm tired - will look again later but patience is pretty thin already! Feel a clown not being able to use this but given the thread above seems I am far from alone. Disappointed if I cant get this sorted before kickoff. oh the drama , you sound a right yin 1 Quote Link to comment Share on other sites More sharing options...
gianlucatoni Posted October 23, 2020 Report Share Posted October 23, 2020 4 hours ago, Auld Jag said: Problem sorted, i hope. I emailed Firhill and got a reply from Beth saying my account was getting activated, this happened late this afternoon,thanks to Beth for doing that. As you say @partickthedog and @CotterJag were very helpful as was all the other posts on this thread. We will all be at Firhill tomorrow in spirit if not in body. Lets hope the team do the business on the park and all the problems we have had getting logged in will be worth it. the season starts tomorrow Quote Link to comment Share on other sites More sharing options...
Pinhead Posted October 23, 2020 Report Share Posted October 23, 2020 9 minutes ago, gianlucatoni said: the season starts tomorrow been saying that for about 3 years! Quote Link to comment Share on other sites More sharing options...
Monifieth_Jag Posted October 24, 2020 Report Share Posted October 24, 2020 I've just bought a season ticket this morning Should I be able to login to the stream for today's game at the moment or only when it starts? Confident I have the username and password correct but keep getting 'invalod credentials' message when trying to logon Quote Link to comment Share on other sites More sharing options...
scotty Posted October 24, 2020 Report Share Posted October 24, 2020 31 minutes ago, Monifieth_Jag said: I've just bought a season ticket this morning Should I be able to login to the stream for today's game at the moment or only when it starts? Confident I have the username and password correct but keep getting 'invalod credentials' message when trying to logon Read back over the thread. Try upper case in your password. Quote Link to comment Share on other sites More sharing options...
Monifieth_Jag Posted October 24, 2020 Report Share Posted October 24, 2020 12 minutes ago, scotty said: Read back over the thread. Try upper case in your password. I'm confident I've got the username and password correct from the instructions on the website and what's been said here so I don't know if there is an issue or if I just can't log in now as the stream isn't live yet Any other season ticket holders currently able to login ? Quote Link to comment Share on other sites More sharing options...
P-R Posted October 24, 2020 Report Share Posted October 24, 2020 Yes, you should be able to login right now, when you have you'll see your name and the code you used up near the top right of the screen if it was successful (I've blocked out my details where they appear with the green rectangle). Quote Link to comment Share on other sites More sharing options...
Derby Jag Posted October 24, 2020 Report Share Posted October 24, 2020 43 minutes ago, Monifieth_Jag said: I'm confident I've got the username and password correct from the instructions on the website and what's been said here so I don't know if there is an issue or if I just can't log in now as the stream isn't live yet Any other season ticket holders currently able to login ? Just came to ask this I was able to login on Thursday and my phone has even saved my user name/password which I used successfully but on trying this morning I am getting the error Quote Link to comment Share on other sites More sharing options...
Monifieth_Jag Posted October 24, 2020 Report Share Posted October 24, 2020 36 minutes ago, P-R said: Yes, you should be able to login right now, when you have you'll see your name and the code you used up near the top right of the screen if it was successful (I've blocked out my details where they appear with the green rectangle). Thank you. Just been advised from Firhill that as I bought the season ticket this morning it's not valid for today's game. Had to be purchased prior to yesterday afternoon to be used today. Modern technology for you , FFS Quote Link to comment Share on other sites More sharing options...
P-R Posted October 24, 2020 Report Share Posted October 24, 2020 2 minutes ago, Monifieth_Jag said: Thank you. Just been advised from Firhill that as I bought the season ticket this morning it's not valid for today's game. Had to be purchased prior to yesterday afternoon to be used today. Modern technology for you , FFS Sorry to hear that, that's pretty poor - hopefully you'll get compensation for that. Quote Link to comment Share on other sites More sharing options...
Dougall Posted October 24, 2020 Report Share Posted October 24, 2020 18 minutes ago, Derby Jag said: Just came to ask this I was able to login on Thursday and my phone has even saved my user name/password which I used successfully but on trying this morning I am getting the error Same issue here. Logged in fine during the week, user name and password saved, can't log in now Quote Link to comment Share on other sites More sharing options...
Dougall Posted October 24, 2020 Report Share Posted October 24, 2020 (edited) FYI if you have a season ticket make sure and use the the following url: https://www.ptfcpass.co.uk to log in which does not contain "PPV" as part of the address. I had used the following link: https://ppv.ptfcpass.co.uk/login which will not accept my username and password. Edited October 24, 2020 by Dougall 1 Quote Link to comment Share on other sites More sharing options...
Monifieth_Jag Posted October 24, 2020 Report Share Posted October 24, 2020 22 minutes ago, Monifieth_Jag said: Thank you. Just been advised from Firhill that as I bought the season ticket this morning it's not valid for today's game. Had to be purchased prior to yesterday afternoon to be used today. Modern technology for you , FFS Just to add that Beth in the Firhill office has been in touch to explain that the provider needs 24 hours to set up the account with my season ticket details and if I buy a one off ticket for today's date that will be refunded so fair play for sorting it out so quickly Quote Link to comment Share on other sites More sharing options...
Jimmy McD Posted October 24, 2020 Report Share Posted October 24, 2020 1 minute ago, Monifieth_Jag said: Just to add that Beth in the Firhill office has been in touch to explain that the provider needs 24 hours to set up the account with my season ticket details and if I buy a one off ticket for today's date that will be refunded so fair play for sorting it out so quickly I was just about to say that you could always watch from the canal..... Quote Link to comment Share on other sites More sharing options...
Derby Jag Posted October 24, 2020 Report Share Posted October 24, 2020 5 minutes ago, Dougall said: FYI if you have a season ticket make sure and use the the following url: https://www.ptfcpass.co.uk to log in which does not contain "PPV" as part of the address. I had used the following link: https://ppv.ptfcpass.co.uk/login which will not accept my username and password. Problem solved thanks! They should really make this obvious on the page somewhat because they are absolutely identical Quote Link to comment Share on other sites More sharing options...
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